Getting Started - Server Admin

Understanding The SpamJadoo Difference

If you haven't already done so, please take a moment to read the Getting Started Users Guide in the User Documentation section.  Here is a quick link to that Getting Started Guide.

Your understanding of how SpamJadoo works will be extremely important to you as a Server Admin.  Make sure you are as aware as possible what the overall user experience will be like for each SpamJadoo user.  Once you are familiar and comfortable with the SpamJadoo concepts and how a user will make use of SpamJadoo then you are ready to get started as a Server Admin.  Good luck and welcome to the SpamJadoo family. 

Server Installation and Setup

There are a variety of resources that should be used to help you plan your SpamJadoo Server installation. This document will provide links to as many resources as possible help new Server Admins in this area. There are also several streaming videos that are intended to guide you through various process.

 

Preparing To Use SpamJadoo

As a Server Admin you will be working with a SpamJadoo server that is already setup.  We will not be discussing how to setup a SpamJadoo server in this section.  That is covered in the Server Admin documentation.  We will be looking at tasks from a Server Admin perspective.

You will be able to administer one or more domains.  Your Server Admin is in control of what domains you have authority over.  As a Server Admin you have the authority to make other users Server Admins as well.  Here are the various tasks that you will need to perform as you start administering your SpamJadoo enabled domains.

Let's take a moment and look at the various steps needed to get users up and running under SpamJadoo protection.

Edit the Domain Settings

One of your task will be to setup and monitor how the SpamJadoo will function for each domain you administer.  Unless you are also the Titan Key Server Admin you will not be adding Domains directly.  So you will start out by reviewing and making needed modifications to the default settings provided by the Server Admin when your domain(s) were setup.

The important task here will be to make sure each message to be used in the Challenge / Response system says what you want it to say.  When you edit the domain settings you can edit each one of the various messages used in the C/R system.

You will also want to make sure that the SMTP and POP3 IP addresses are pointing to the correct servers for this domain.  It is your job to verify these settings and to make changes as needed once the system is up and running.

Take a look at the Domain Settings Help Document for more specific information on changing Domain Settings.

Adding and Deleting SpamJadoo Users

It is real easy to add a new user to the SpamJadoo Users database.  You just follow a template that walks you through entering all of the required information.  There are also options for viewing all the domain users or ways to narrow your scope to a particular users or group of users.  Also, you will be expected to delete users from time to time as needed.

Take a look at the Add User Help Document for more specific information on adding and deleting users.

Adding Entries to the Server Wide Whitelist

As Server Admin you will be expected to make additions and changes to the Server Wide Whitelist.  This is an important task since your Server Wide Whitelist entries take priorty over individual users whitelist settings and Domain Wide Whitelist.  This allows you to make sure you control key important domain specific emails such as billing notices, planned maintenance, etc.

For more information on making changes to the Server Whitelist review the Add to Whitelist Help Document.

Adding Entries to the Server Wide Spammers List

You are also responsible for monitoring the Server Wide Spammers list.  This will be an important and helpful way to take some of the burden off of your local users.  You can pre-load known SPAMMERS into the Server Wide Spammers list and save time for your local users.  Your Domain entries into this database take priority over the individual users settings.

Take a look at the Server Wide Spammers Help Document for more specific information on adding and deleting known spammers.

Verifying the Challenge / Response System

You will need to make sure the Challenge / Response system is up and running properly.  To do this you will need to test it from a users perspective.  You need to review all of the Domain Settings for this system so you know what to expect.  If your testing of the C/R system doesn't return the expected messages that a look at your settings again. 

Normally, the only problems in this area is making sure the right web page gets served up at the proper time.  For more information about the messages stored for the Challenge Response system take a look at the Domain Settings Help Document for more specific information on adding and deleting users.

Review the Server Logs

The Server logs will help you quickly spot any problems your users might be having with SpamJadoo. You will need to understand how to access those logs, search through and find specific information within the logs, and finally how to read the log information.

Take a look at the Server Logs Help Document for more specific information on monitoring Server Logs.

Welcome to SpamJadoo and Good Luck

Welcome to the SpamJadoo family of users.  We hope your experience using SpamJadoo will be as positive as ours. 

SpamJadoo Software www.SpamJadoo.com, © 1 January, 2005